Can I Return Online Purchases ?
Yes. We want you to be happy with your items. If for any reason you’re not, and there is a factory fault.
Sent your return request to firstname.lastname@example.org with:
- Original Packaging
- Item was not washed or used
- The original tax invoice
Items returned must be in a saleable condition within 30 days of purchase.
Remember, you must present the invoice when you return the item:
Your original tax invoice: This is emailed to you when your order is being processed. You can either print it out, or show it to the cashier on your phone.
**Our delivery agents are not authorised to accept goods for return on delivery.**
Any item with a quality issue can be refunded or exchanged within 30 days of purchase.
Original proof of purchase is however always required.